Customer Service

Rialto Water Services provides water and wastewater services to 100,000 people in the Inland Empire. The systems are operated by Veolia North America.

In 2012, the City of Rialto agreed to a 30-year concession agreement to accelerate delivery of much-needed capital improvement projects, turn over management the water systems to a company with a long and successful history of operating utilities and municipal systems, and to implement efficiency improvements without adding financial risk to the city. This progressive and innovative public-private partnership enables Rialto Water Services, along with its partners, to deliver more than $41 million in capital improvements within a five-year period.

The mission of Rialto Water Services is to provide quality water and wastewater treatment at a reasonable price to City residents.  Rialto Water Services is embarking on millions of dollars in repairs, improvements and enhancements in the water and wastewater system to ensure residents benefit from reliable service for decades to come.

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Concession Agreement

In 2012, the City of Rialto agreed to a 30-year concession agreement to accelerate delivery of much-needed capital improvement projects and turn over management the water systems to Veolia North America.

Conservation

There are a variety of steps you can take TODAY to reduce your water use or be more efficient with this precious resource. You can start with checking for leaks in your system. Fixing problems now can save hundreds of gallons of water a day.

Generation STEM

Our team doesn’t just lecture – rather, provides hands-on experiences for students through a variety of programming designed to educate and inspire. Maybe your child or student is one of this country’s next water and wastewater professionals!