Service Line Protection



American Water Resources (AWR) provides a Service Line Protection Program to RWS customers. The Service Line Protection Programs being offered include:

  • Water Line Protection Program
  • Sewer Line Protection Program
  • In-Home Plumbing Protection Program

These affordable programs provide customers a way to pay for repairs to water and sewer service lines not typically covered under homeowner’s insurance or standard home warranties.

American Water Resources manages the Service Line Protection Programs – establishing a local contractor network and providing bi-lingual customer service and managing all claims. Program participants will receive 24-hour customer service support and a one year warranty on all covered repairs with no forms to submit and no deductibles.

Details about these programs and how to enroll will be arriving in the mail for eligible homeowners. Information is also available online at or by calling 844-765-7262.

American Water Resources  (AWR) is the exclusive partner offering Water and Sewer Line Protection Programs for the Rialto Utility Authority. AWR has been protecting homeowners across the country for over 15 years. AWR currently manages over 1.5 million water and sewer service line contracts. The protection programs are provided by Virginia Surety Inc. American Water Resources does business in California as American Water Resources Insurance Services.