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Our top priority is the health and well-being of our Community, including our customers and staff.
To ensure seamless customer service and operations, the following services will continue to be available for inquiries: start/stop services, to manage and pay accounts, and for billing and service questions: • Visit rialtowater.com to view your bill or pay online. • Access the automated payment system (available 24 hours a day/7 days a week) - (909) 820-2546 • PayNearMe (Cash only) - with the barcode on your bill at 7-Eleven, CVS & Family Dollar ($1.99 fee will be refunded to the account) • Mail payments to Rialto Water Services, P.O. Box 60450, Los Angeles, CA 90060-0450 • Call Center, available Mondays through Fridays 8:00 AM – 5:00 PM at (909) 820-2546 As part of our efforts to protect our Community, we will be following the guidance made by officials, including the Centers for Disease Control and Prevention (CDC) and San Bernardino County Public Health Department, to practice good hygiene and social distancing as precautionary measures.Read More
Stage 2 Water Alert
On July 26, 2016, the City of Rialto relaxed water conservation requirements to reflect the latest drought conditions. The newly adopted Stage 2 Water Alert is necessary to help the City of Rialto maintain a sufficient water supply.Read More
January Conservation Numbers Released
SACRAMENTO – For the first time since June, California just missed Governor Edmund G. Brown Jr.’s 25 percent water conservation mandate in January, as urban water suppliers reported a cumulative savings of 24.8 percent for the eight months since mandatory conservation began.Read More